Let’s use this pandemic to take the time to change things for the better. Transforming your contact center, despite COVID-19, is possible. Discover how with the opinions of our Senior Director of Customer Experience.
Sometimes life comes at you hard. Sometimes life comes at everyone at the same time hard. In the end, we have to go through this all together. Here is one opinion, written by Carlo Rossi, i3vision’s Support Manager.
We are sure you are monitoring the news about the COVID-19 virus and addressing how it impacts the health and safety of your employees and your customers.
As of 13th October 2020, Microsoft will disable Basic Authentication for Exchange Web Service (EWS) connectivity to Office 365. Some customers will need to update their tool before this date.